Professional Advice - Raising Standards

Salon treatment prices vary enormously across the UK, but when you're handing out on average £1.25 per minute for a treatment, you want and deserve it to be worth every single penny!

Without a doubt the spa or salon facilities, design and location are large factors in your experience but it's the team that will make a visit remarkable, with the therapist playing a key role.

As an Organic Beauty Therapist, I find it hard to relax during a treatment because I'm either thinking "You shouldn't be doing that, stop.. stop.. Ouch!" or I'm focusing hard on how they might be doing a technique - wanting to copy it, to make my clients feel that good too.

View Wedmore Beauty Lounge Organic Treatments HERE

I'm not embarrassed to admit that I'm a spa addict and have been a client to a home-based therapists, hotel spas and resort spas. I can honestly say that their business size, glossy photos or interior design choices have nothing to do with the quality of a therapist touch.

No matter what size the business is, they'll regularly advertise their monthly offers, facilities, and products but how often do you ever see them highlighting their team's talents. We're ultimately paying for therapists to apply their skills on us, shouldn't we be given a chance to make an educated choice before getting on the treatment couch?

Learn About Kaye Squire HERE

When I've experienced an excellent treatment or service, me being me, I've shared the businesses details and left a glowing review. A world away from experiencing poor service, where like most people I've spoken negatively about it to a handful of friends and never went back.

Yes, in part it's the team's responsibility to be of industry standard (if you're lucky, beyond this) but the client's feedback is vital too. Below are a few suggestions for you to help take the guess work out of getting the appointment you deserve.

Pinks Boutique Organic Beauty Rituals

Ask

• Question the receptionist and really try to work out together which treatment best suits both your desire and requirements. A knowledgable receptionist is a fantastic bench mark for the overall business.

 

• Don't feel cheated, be clear on what you're getting and ask about timings. Each business differs in this department and it's not obvious at a glance. On the spa or salon treatment menu, you'll see a treatment time (e.g. 30min / 60min) and you want to know how much of the allocated time will be filled with actual hands on treatment. Understanding if the treatment time includes changing into your robe, consultation or dare I even say the therapist turn around time (where he/she clears up after one client and sets up for following client), will help you to gauge what you are paying for.

​

• At the time of booking a treatment, ask the receptionist which therapist is best at your chosen service. Most, if not all therapists will be qualified of course but some are more experienced / talented in particular treatments. Aligning your schedule with a particular therapist, can mean booking weeks, sometimes months in advance but this will ensure you get their best person for the job.

Share

• After receiving a treatment, share your honest constructive feedback about your therapist and treatment with the manager in person, on a call or via email. You want to be talking with the person who works with the figures of the business, as it's in their interest you return. Give clear examples of what you did or didn't like, this will give management an opportunity to engage with the therapist and make changes where needed.

​

• When you've found a therapist that's talented or has gone the extra mile or two, PLEASE tell the rest of us! These therapists are hard to find if people don't speak up for them. Leave a therapist review on the company's social media pages or on their Google business listing. Help them stand out from the crowd and become someone their colleagues aspire to.

Your experience is my passion and of the upmost importance. I encourage and warmly welcome you to share your constructive feedback with me. If you have had a fabulous experienced here at Wedmore Beauty Lounge then please help me to stand out from the crowd by sharing your views - together we're better.

Leave a google review

CERTIFIED ORGANIC, VEGAN FRIENDLY, SPA QUALITY TREATMENTS FOR LADIES & GENTS AT WEDMORE BEAUTY LOUNGE. 

---

This content is strictly the opinion of Kaye Squire, and is for informational and educational purposes only. It is not intended to provide medical advice or to take the place of medical advice from a personal physician. All readers of this content, especially those taking prescription or over-the-counter medications, should consult their physicians before beginning any nutrition or supplement or lifestyle program. The author of this content takes no responsibility for possible health consequences of any person or persons reading or following the information in this educational content. Readers of this content are advised to consult their doctors or qualified health professionals regarding specific health questions.